BUILD A PROFITABLE SMM BUSINESS WITH strong foundations, PROVEN SYSTEMS & STRATEGIES IN 6 WEEKS
i'm ready to enroll!
I'M READY TO ENROLL!
This program is for the Social Media Manager who resonates With 1 (or More) of These...
Feels like finding and pitching clients is intimidating, but knows they need to jump that hurdle.
Is struggling with being SO busy that they’re feeling overwhelmed & disorganized.
Is passionate about HAVING THEIR OWN BUSINESS, but isn’t sure HOW TO START OR what to charge.
You want to address your client's unique needs with services that offer custom packages utilizing a done-for-you formula that calculates overhead, income tax AND your profitable hourly rate.
Confidently raising your rates would be a dream come true (and creating a 3-tier offer suite that picks all the money up off the table by appealing to your clients’ unique budget is an added bonus!)
Selling doesn't have to feel skeezy and uncomfortable when you're attracting the right clients and are positioned to serve them. You want to know exactly where to look and how to connect with them so that you can bring them into your lead nurturing phase.
Making booking discovery calls easy, rather than pulling teeth sounds amazing. (And knowing what to say on the call and how to handle those tough questions would be an added bonus!)
You’re spending all your time on day-to-day tasks and need systems and automation in place to free up your time. You know that as you grow, you'll want to start outsourcing and/or creating passive income so that you can successfully scale your SMM business without having to work 60 hour weeks.
Working smarter, not harder and for less of your time is your ultimate goal.
I'm Shanté, the Founder & CEO of a 6-Figure Social Media Marketing Agency
I help savvy social media managers build & grow their dream businesses so that they can have consistent income, work with their dream clients and scale without experiencing entreprenurial burnout.
I have a BA in Advertising and over 13 years of experience in marketing and sales.
After two years of being full-time in my social media management business, my agency hit 6-figures because I had profitable systems & strategies in place.
I remember struggling with knowing where to start, what to charge and where to even find businesses that wanted to hire a social media manager. Having a full-roster of clients was a far-fetched dream.
I spent tons of time and energy on failed sales calls, unsuccessfully cold pitching in the DMs (we’ve all been there!) and underpricing myself so that when I did get a client, I was overworked and burned out to the point that I was ready to just quit.
Since then, I've learned a thing or two. Now, I only work with dream clients doing what I love, charge prices that work for me, and outsource the day-to-day tasks to my team so that I can focus on what matters most to me: being a marketing pro by day and a mom of two by night.
And I'm so excited you're here!
You deserve to stop struggling to find clients.
You shouldn't have to be confused about what to charge OR HOW TO GROW.
and you definitely don't have to keep STAYING UP LATE TO GET EVERYTHING DONE.
I'm sharing with you what I learned, so that together, we can build a SMM business That Works For you
just like them:
KRISTEN t.
"I have onboarded several new clients and have several in the works!"
"My biggest win since joining SMMSI was the technical recommendations, getting my head in the game to get organized and get with it! This program helped me get out of my way! lol I finally announced to the world that I was doing this...the psychological aspect about this was so KEY."
LOIDA o.
"SMMSI is such a successful program, I’ve gotten my mindset aligned to see wins in my business and also received so much knowledge to help align my business for growth while onboarding clients."
bolade a.
"When I wanted to quit or doubted myself Shanté and my fellow cohort members would not let me! I can always go back to our sessions when I need a reminder also. Between our weekly calls, the monthly alumni calls, and our chat I definitely felt and still feel welcomed, safe, and supported."
amanda b.
Whether you're just starting out or a few years in, SMMSI will help you build your business profitably & sustainably - whatever you decide that looks like.
It's time to Increase Your Profit
AND BUILD A SOCIAL MEDIA MANAGEMENT BUSINESS that supports your goals
If any of these sound like you
let me introduce you to...
Which one sounds like you?
BUSY BRITTANY
You're completely booked out — or even over booked — and you have a to-do list a mile long. You're needing to maximize your time and increase your profit by hiring on some help, automating repetitive tasks, and raising your prices.
figuring it out fiona
You're steadily growing, but you're starting to feel busy and overwhelmed. You're ready to increase your profit without cutting into your free time by getting organized and implementing clearer systems & strategies.
NEW NATASHA
You're brand new to being a social media manager and either don't have any clients yet, or just a couple. You're wanting to book more clients and carve out a space for yourself within the industry.
My signature mentorship program to catapult you toward a successful social media management business
We start by breaking down your current packages and building them back up to be both profitable and attractive to clients. Together, we’ll be utilizing systems and strategies that do the heavy lifting for you so that you can be clear and confident in your pricing, while getting paid what you deserve.
Homework: Decide your services, implement what you've learned in the training to create profitable packages (3 tiers max.), and start working on putting together and/or updating your case study.
– How to discover your hourly rate and leverage it to easily build customizable packages.
– Pricing psychology & secret menu's so you can pick all the money up off the table.
trainings included:
– Crafting smart marketing proposals & case studies that establish you as the standout SMM.
– How and when to increase your rates
We’re covering the strategies you can utilize to find your ideal clients, connect with them and then nurture the relationship so that they turn into a warm lead along with Facebook group scripts, Instagram story formulas and how to host a free workshop or masterclass.
Homework: Identify the type of clients you want to work with, decide how you're going to find them, and start looking!
– Where to find & connect with your ideal clients on social media.
– Proving your expertise by providing top-notch value through trainings, workshops and social proof.
trainings included:
Learn exactly what to say and how to say it without feeling like you’re a pushy car salesman and instead, come from a place of integrity with non-skeezy, ethical selling. We start the training off by discussing how to invite a warm lead to a discovery call without making them feel pressured. Followed by a script for how to pitch to the warm lead - whether that is on the discovery call itself OR in the DMs. Lastly, you’ll learn what the most common objections are, what they mean and what to say to answer those questions confidently.
– Discovery call format that has you in control and leading the call.
– How and when to follow up with leads post-discovery call (+ what to say.)
– Consistently closing leads.
– Red, yellow and green client flags so you can spot a dream client and a problem client before you agree to work together.
trainings included:
Homework: Identify your fear-led thoughts and turn them into confidence-lead thoughts, write a sample pitch script using what you learned in the training, start pitching and booking discovery calls.
Creating an on-brand, white-glove client experience is essential to keeping happy retainer clients - from onboarding to getting referrals. We’re diving into how to deliver a stellar management experience that will have your clients raving about you to their friends and colleagues.
– Learn the streamlined workflow to onboarding a new client including contracts, invoicing, questionnaires and more.
– Handling client communications and establishing healthy boundaries so that you stay in control of your time and energy.
– Delivering results and reports efficiently.
– How to encourage & ask for referrals from your happy clients.
trainings included:
Homework: Create your client onboarding workflow, start setting up systems, and ask for feedback/referrals from current clients.
Now that you have your systems and strategies in place, it’s time to look at your next steps - outsourcing and/or building a team!
– What to do to set yourself up for scaling successfully.
– How to outsource and/or grow your team.
– When to delve into additional income opportunities like courses, guest trainings, templates and more.
trainings included:
Homework: Wrap up oustanding homework assignments, and if you're ready - start working on the steps outlined in the training to prep for scaling.
Sounds like everything you need, right?
Now to DECIDE WHICH LEARNING TRACK IS BEST FOR YOU...
live program
5 weeks of live group mentorship trainings
Each week, we'll have a 90 minute video call where Shanté will teach the lesson and then open up a Q&A. We're on a no-SMM-left-behind mission, each and every question will be answered.
solo program
5 self-paced pre-recorded lessons
The same curriculum from the live training program, sold on a pre-recorded, lesson by lesson basis. The curriculum builds on itself for each lesson, so all Mentees must start with lesson 1 and work their way forward.
LEARN MORE
LEARN MORE
live program
5 weeks of live group mentorship trainings
Each week, we'll have a 90 minute video call where Shanté will teach the lesson and then open up a Q&A. We're on a no-SMM-left-behind mission, each and every question will be answered.
solo program
5 self-paced pre-recorded lessons
The same curriculum from the live training program, sold on a pre-recorded, lesson by lesson basis. The curriculum builds on itself for each lesson, so all Mentees must start with lesson 1 and work their way forward.
LEARN MORE
LEARN MORE
Week 6 - wrap up call: hotseat coaching + Q&A
live program
5 weeks of live group mentorship trainings
Each week, we'll have a 90 minute video call where Shanté will teach the lesson and then open up a Q&A. We're on a no-SMM-left-behind mission, each and every question will be answered.
By popular request, we’ve added one last call to wrap up our group program that provides you with additional support, personal hot-seat coaching and opens up the conversation to allow for additional Q&A’s, in the moment trainings by request and Cohort collaboration.
Direct access to Shanté including:
- Personalized homework review and feedback.
- Exclusive Instagram DM group with Shanté and your cohort.
- And gain access to 1:1 Mentorship with Shanté after the program is complete.
Immediate and all-inclusive access to recommended resources
All resources, spreadsheets and workbooks that you'll need throughout the program are included - in addition to everything from the Template Shop.
Community support
You'll be part of an inclusive community guided by Shanté made up of your Incubator Mentee BFFs (of past and present cohorts) to bounce ideas, ask questions, vent, celebrate and network with.
Community support
Community support
Receive continued support even after you graduate the program with the continued community chat and quarterly live Q&A group calls with Shanté so that you can still be supported as your business grows.
Continued Alum Support
Get immediate access to the expansion trainings where Shanté has brought in guest experts to help you grow your business, from professional bookkeepers to advanced sales pros to conversion copywriters.
EXPANSION trainings
- January Enrollment - February Cohort
- April Enrollment - May Cohort
- August Enrollment - September Cohort
enrollment periods
Recommended resources available at a 50% discount
solo program
5 self-paced pre-recorded lessons
The same curriculum from the live training program, sold on a pre-recorded, lesson by lesson basis. The curriculum builds on itself for each lesson, so all Mentees must start with lesson 1 and work their way forward.
Resources, spreadsheets and workbooks that are suggested for use throughout the lessons are not included to keep the solo program as cost effective as possible - but you can get them at 50% off with your exclusive Mentee discount! (A total savings of $140.)
You'll be part of an inclusive community guided by Shanté made up of your Incubator Mentee BFFs (of past and present cohorts, as well as fellow solo track Mentees) to bounce ideas, ask questions, vent, celebrate and network with.
Community support
After you complete the program in full, you’ll be invited to join our quarterly live Q&A call.
Continued Alum Support
After you complete the program in full, you’ll get access to the expansion trainings where Shanté has brought in guest experts to help you grow your business, from professional bookkeepers to advanced sales pros to conversion copywriters.
EXPANSION trainings
SOME access to Shanté:
- Ask questions in the comment section of each lesson module and Shanté will respond. (Note: Direct feedback on homework is only available through the live program.)
- After you complete the program in full, you’ll gain access to 1:1 Mentorship with Shanté where she can review your homework, provide feedback and give you any additional 1:1 support that you need.
live program
5 weeks of live group mentorship trainings
Each week, we'll have a 90 minute video call where Shanté will teach the lesson and then open up a Q&A. We're on a no-SMM-left-behind mission, each and every question will be answered.
Week 6 - wrap up call: hotseat coaching + Q&A
By popular request, we’ve added one last call to wrap up our group program that provides you with additional support, personal hot-seat coaching and opens up the conversation to allow for additional Q&A’s, in the moment trainings by request and Cohort collaboration.
- Personalized homework review and feedback.
- Exclusive Instagram DM group with Shanté and your cohort.
- And gain access to 1:1 Mentorship with Shanté after the program is complete.
DIRECT ACCESS TO SHANTÉ
IMMEDIATE AND ALL-INCLUSIVE ACCESS TO RECOMMENDED RESOURCES
All resources, spreadsheets and workbooks that you'll need throughout the program are included - in addition to everything from the Template Shop.
You'll be part of an inclusive community guided by Shanté made up of your Incubator Mentee BFFs (of past and present cohorts) to bounce ideas, ask questions, vent, celebrate and network with.
Community support
Receive continued support even after you graduate the program with the continued community chat and quarterly live Q&A group calls with Shanté so that you can still be supported as your business grows.
Continued Alum Support
Get immediate access to the expansion trainings where Shanté has brought in guest experts to help you grow your business, from professional bookkeepers to advanced sales pros to conversion copywriters.
EXPANSION trainings
- January Enrollment - February Cohort
- April Enrollment - May Cohort
- August Enrollment - September Cohort
enrollment periods
solo program
5 self-paced pre-recorded lessons
The same curriculum from the live training program, sold on a pre-recorded, lesson by lesson basis. The curriculum builds on itself for each lesson, so all Mentees must start with lesson 1 and work their way forward.
Recommended resources available at a 50% discount
Resources, spreadsheets and workbooks that are suggested for use throughout the lessons are not included to keep the solo program as cost effective as possible - but you can get them at 50% off with your exclusive Mentee discount! (A total savings of $140.)
You'll be part of an inclusive community guided by Shanté made up of your Incubator Mentee BFFs (of past and present cohorts, as well as fellow solo track Mentees) to bounce ideas, ask questions, vent, celebrate and network with.
Community support
After you complete the program in full, you’ll be invited to join our quarterly live Q&A call.
Continued Alum Support
After you complete the program in full, you’ll get access to the expansion trainings where Shanté has brought in guest experts to help you grow your business, from professional bookkeepers to advanced sales pros to conversion copywriters.
EXPANSION trainings
SOME access to Shanté:
- Ask questions in the comment section of each lesson module and Shanté will respond. (Note: Direct feedback on homework is only available through the live program.)
- After you complete the program in full, you’ll gain access to 1:1 Mentorship with Shanté where she can review your homework, provide feedback and give you any additional 1:1 support that you need.
CLOSED FOR ENROLLMENT UNTIL APRIL
6 payments of $200
All of this for:
It's Time to Build Your Profitable Social Media Management Business.
WITH PROVEN SYSTEMS & STRATEGIES THAT WORK FOR YOU
live program
enrollment options:
3 payments of $400
1 payment of $1197
enroll in lesson 1
Per Lesson $100
SOLO program
plus a 50% off code for the template shop (SAVE $140)
$7,104
$4,776
The same curriculum from the live training program, sold on a pre-recorded, lesson by lesson basis. There are 5 lessons total done at your own pace, without direct feedback from Shanté.
👀 sneak peek of the spreadsheets + templates
👀 SNEAK PEEK OF THE SPREADSHEETS + TEMPLATES YOU'LL RECIEVE IN SMMSI
meet THE MENTEE FAV'S
SOCIAL MEDIA MANAGER STARTER TOOLKIT BUNDLE
See what's in the Bundle →
- Profitable Pricing Calculator ($17)
- Client Onboarding Welcome Packet ($37)
- Content Review & Approval Calendar ($17)
- Social Media Case Study Template ($37)
- Social Media Marketing Proposal Template ($37)
EXCLUSIVE TO all SMMSI MENTEES:
- Systems for Onboarding Clients & Team Members
I take you behind the scenes and walk you step by step through how I onboard a client, the systems I use, the client content reviewal process, and how I onboard a new team member (plus all the sytems and automations we use.) - Rate Increase Plan
- Client Attraction Scripts (Static + Video)
- Perfect Pitch Script for Discovery Calls
- Objection Handling Guidebook for Discovery Calls
- Client Onboarding Workflow
- Monthly Results Report Template
- Outsourcing Goals Plan
- Email Script to Send to Clients When Your Team is Growing
WATCH THE BEHIND-THE-SCENES TOUR
And there's even more inside the private SMMSI Community...
Done-For-You Resources For Every Step of Your SMM Business Journey
whether you're booking clients, growing a team, or scaling with automations - you have my tried & tested personal resources to implement whenever you need them
this is my love language - i'm in!
this is my love language - i'm in!
See what's in the Kit →
*Included in the Live Program at no extra cost.
Available in the Solo Program at an additional 50% off (
Instagram Client Attraction Kit for Smm's
"As I started to work with more clients, I wanted to make sure I was providing the best experience for them from the minute I onboard them to the minute I offboard them. Even though I've been in business for about two years, I just felt like I didn't have a good system down.
Definitely recommend because now I have Shanté's whole method and I can literally just plug and go. It's made it easier for me to work on my business versus in my business.
I wish this program was around when I was just starting out. It would have made things so much easier!"
CRYSTAL B.
SOCIAL MEDIA MANAGER
join a community of empowered social media managers
If you want the freedom that comes with a Sustainable social media management business I have good news for you:
Speaking from experience, I know that you can:
– Have packages that are both profitable and attractive for clients.
– Become comfortable on discovery calls so that pitching & selling to leads is easy.
– Feel confident that you have what it takes to create the life and business that you want.
– Create a client experience that stands out and attracts a waitlist of people eager to work with you.
– Outsource and scale in a way that works for you.
– Serve the people you are meant to serve and make an excellent living doing it.
sounds amazing, i'm in!
You CAN create this too. It's easier than you think.
sounds amazing, i'm in!
KARINA F.
"Every meeting we had just surpassed every expectation."
"I decided to join because I really needed to streamline my processes. Just to get my onboarding process where it needed to be.
I just want to say every meeting we had just surpassed every expectation. We went into so much detail inyo every system, every process, client acquisition. I cannot even tell you. So, if you're on the fence of joining, don't [be] - you will not regret it."
FAQ
The key differences between the programs is this: whether you want a self-paced learning experience with 50% off the templates (best for those with busy schedules and/or affordability) then you want to go with the SOLO track. If you want direct contact with Shanté within a small group container for one live call per weekwith personalized feedback & homework review for 6 weeks (plus have everything from the template shop already included), then you want to go with the LIVE track.
The solo track is always enrolling, while the live track runs cohorts in February, May, and September, with enrollment starting the month before. Exact start dates will be listed when the enrollment window is open.
In order to be able to give each Mentee direct support, Shanté limits each cohort to a maximum of 10 Mentees at a time. (Seats fill very quickly and often before the enrollment period closes.)
We decide on the weekly call schedule collectively. When you join, you'll have a questionnaire in your welcome packet that has you list your availability. Based on these questionnaires, we will find the most common day and time that the majority of the cohort is available to attend. All calls are recorded and will be uploaded to the video library within a matter of hours.
Upon purchase, you’ll be sorted into the appropriate section of Shanté’s private community. If you’re in the…
Solo Track - You’ll be able to access the first lesson module. Once you complete that lesson, you’re able to access the link to purchase the second lesson module and the 50% off code to the recommended resources. Each lesson completed will open up the following lesson. After you complete the final lesson (#5) and graduate, you’ll gain access to the SMMSI Alumni space where the solo and live track Mentees merge into one space. You’ll then be able to participate in the quarterly calls, get 1:1 mentorship from Shanté, and watch the guest trainings.
Live Track - You’ll be added to your cohort and will find links to the availability questionnaire, links to the weekly calls (once available), homework feedback, and watch the training call replays. You’ll also get immediate access to all of the templates.
When you enroll in the solo track, you’re watching pre-recorded trainings. She’ll be answering questions in the comment section of those trainings, but there is no direct access, homework support, or personalized feedback. Once you complete the full program (5 lessons) and graduate, you’re able to access her 1:1 mentorship program.
When you enroll in the live track, you’ll have access to Shanté during the weekly group calls, the cohort group chat, and after graduation, you’re able to access her 1:1 mentorship program.
Yes there is! Each Mentee will receive a personalized certificate and badge celebrating their achievement in completion of the program that can be displayed on websites, portfolios, social media, and more.
You can be a brand new social media manager or have been around for a while. This program will take you from where you are and streamline your processes so that you can grow your dream business successfully. Note: this program does not teach the processes of social media management itself.
Sure is! Going all in on building your social media management business can be scary - I remember the first time I pitched a client without having a clue what to charge them. It’s intimidating. This is why I’m going to come alongside you every step of the way.
How? By leaping alongside of you and showing you exactly how to streamline your systems and set yourself up for profitable success.
I am so confident that my proven systems & strategies will lead to your success that I make you this guarantee:
If you don’t find this program helpful within 14 days, email me and I’ll send you a full refund.
I just ask that you can show that you put in the work. Deal?
There's a no-SMM-left-behind mission and I want you to have full confidence that the Incubator will help you build your business - and I want you to have confidence in yourself that you have what it takes to get there.
Vannessa r.
"If you're watching this because you're on the fence..."
"Let me tell you, it has been life-changing for me - and I do mean life-changing because I was ready to throw in the towel. I was done. I couldn't figure out what I was doing. I felt like I was in an uphill battle. I had bought so many other courses... that I haven't finished.
With the Incubator, the big difference was accountability. Shanté is there to cheer you on every step of the way, to guide you if you have questions. It has been this incredible resource of somebody who's there to really see you succeed."
"I love your candor and straight forward recommendations / ideas / suggestions /solutions. That's absolutely needed~ One of the best features of this program is that you are grounded, have a family and share your experiences and don't hold back."
"I felt there was a space for everyone which is crucial in a time where ageism in this industry is well and thriving. Thank you for creating a space for everyone!"
"Worth the price and more. I especially like the delivery of content, it was nice that it was dripped weekly so that the topic could grow throughout the week.
As well as seeing it for the first time as a group and being able to ask questions in real time as well as learning from the questions others had.
I would recommend to anyone, specifically those getting started, or in their first year who need fundamental support."
When it came to my SMM business, overall I felt lost. I was overwhelmed with the amount of information available and course overload. Nothing was working because I was trying to do a little bit of everything!
I had no solid idea on pricing, discovery calls, onboarding, objections. So my struggles were, what I thought were all the foundational elements of building my SMM business. My biggest win.
The first thing that jumps out is learning from others in the group. The range of skills and professional experience brought on new and different perspectives that cannot be taught.
Having a case study/ proposal that I can confidently present to potential clients is another big win.
Getting a better handle on pricing was also very helpful.
The downloadable resources have been a game changer for me since I am more visual when it comes to retention.
The support from the group going into posting more in my personal instagram account as well as being challenged to spread the word about the service I provide has been THE BIGGEST take away.
I was able to overcome that because of the support from the group.
I LOVE having the group chat, it created a wonderful sense of community that I will forever be thankful for!
