Inside The Back Office:

This isn't just another resource dump. It's my entire filing cabinet—organized, searchable, and ready to use.

What You're Getting

  • Training Library - Every free masterclass and workshop I've shared across platforms
  • Field Notes - Behind-the-scenes insights from running a successful SMM agency
  • Business Systems - The frameworks that helped me build a 6-figure agency as a single mom
  • Industry Intel - Strategies and tips you won't find anywhere else

All organized by topic so you can find exactly what you need when you need it.
So I gathered every resource that's made a real difference for social media managers and organized it into one searchable hub. Think of it as having a business mentor's entire playbook at your fingertips.

For years, you've been asking: "Shanté, where's that template you shared?" or "Can you send me the link to that training again?"

I realized I'd scattered 7 years of valuable content across Instagram, YouTube, email, and my podcast. Good stuff—the kind that actually helps you get clients and make money—was buried and hard to find.

Why I Built This

What Makes This Different

  • No Fluff Policy - Only resources that have been tested in real agency work and proven to get results

  • Organized by Need - Find what you're looking for by topic: client management, pricing, proposals, systems, etc.

  • Constantly Updated - When I create new resources, they go here first

Perfect for Social Media Managers Who:

✓ Want systems that actually work (not theory)

✓ Need templates from someone who's been in the trenches

✓ Are tired of reinventing the wheel

✓ Want to learn from real agency experience

✓ Don't have time to hunt for scattered resources

Ready to stop guessing and start using systems that work? Everything inside The Back Office has been tested with real clients and proven to get results.

Quick Note

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This resource hub replaces the old SMM Lounge community. Instead of trying to be another networking space, I've focused on what you actually came for—the resources that help you build a better business.