CLICK PLAY TO HEAR PART 2 OF MY Q&A SESSION:

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Here’s what you can expect from this episode:

Feeling that twinge of anxiety about client calls or the nagging fear they might let you go? You’re definitely not in this boat alone. As we wrap up our Q&A—and yes, you’ve read that right, the close of Season 1—I’m here to tackle these topics head-on.

We’ll unpack strategies to handle burnout and anxiety, calm those fears of being fired over a few underperforming posts, and muster the courage for those nerve-wracking client discovery calls. Plus, I’ve got some personal news to share about exciting developments at my agency and what’s in store for the eagerly awaited Season 2.

So buckle up and prepare for valuable insights on the questions you really want to know. Let’s dive into the Finale of Season 1 with a bang!

Topics covered:

• My personal strategies for managing burnout, including therapy, medication and time for self-care
• How to set realistic client expectations regarding content performance
• How to communicate your value to your clients beyond metrics
• How to embrace mistakes as learning opportunities
• Why you should utilize scripts and be prepared when taking your calls with clients
• The best ways to gracefully exit a client relationship without burning bridges

Resources Mentioned:

• Follow @thebemusedstudio on Instagram 
• Learn more about my Getting New Clients Class
• Get a copy of Founder Brand by Dave Gerhardt
• Sign up to my FREE Sugarpunch Community for Social Media Managers
• Shop Classes for Social Media Managers
• Resources for Dealing with Difficult Clients as a Social Media Manager
• Resources for the Overwhelmed Social Media Manager
• Resources for the Social Media Manager Just Getting Started
• Download my FREE Guide: Best Places to Get More Social Media Management Clients
• Shop my Done-For-You Templates for Social Media Managers

Connect with Shanté:

• Book a free call to discuss how we can work together 
• Connect with me on Instagram @sugarpunchmarketing

Related Episodes:

• Episode 79: Q&A with Shanté Part 1: Fear of Failure, Ick Alert(?), Client Workloads, & More
• Episode 69: How to Create a Social Media Report with KPIs (Key Performance Indicators)
• Episode 65: Q&A with Shanté: Clients Who Don’t Listen, What To Do If You Aren’t Seeing Results, etc.
• Episode 44: Milou Pietersz On: Using AI As A Social Media Management Agency

More about Social Media Manager Confidential:

The Social Media Manager Confidential is a podcast for social media managers who want realistic, positive, and insightful resources so they can build an ethical, money-making business that supports their lifestyle goals. Each week, your host Shanté Gorman (that’s me) and my guests will share strategies & content tips, what we do and don’t love about working in the industry, and give transparent advice about running a social media management business. We’re dishing on the ins and outs of the social media management world without any of the gatekeeping that can come along with it. You’ll learn, you’ll laugh, and you’ll leave each episode inspired.

I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own.

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