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Here’s what you can expect from this episode:

Get ready for a Q&A with me with a little twist! It’s been a while since I’ve done a Q&A, so I thought I would answer your questions completely off the cuff! So what are we talking about? 

I’ll be tackling questions from handling clients who buy likes and engagement to sharing invaluable tips for improving your mindset during the client acquisition process. We’ll explore effective communication tactics for handling non-cooperative clients and discuss the best platforms for payment processing that I personally recommend.

Don’t miss your chance to hear the answers to questions that come straight from other social media managers, just like you. Let’s dive in!

Topics covered:

• How to explain the negative impacts of buying engagement to your clients 
• The average timeline you can actually expect when looking for your first client 
• My top tips for dealing with clients who struggle to provide content 
• The platform I use for payments, contracts and invoices
• What to do if your client isn’t seeing results and knowing when it is time to revisit your client’s marketing strategy 
• I share my process on how I write scripts for Reels and carousel content for my clients

Resources Mentioned:

• Use code SHANTE to get $50 off with Coaches & Company
• Learn more about Dubsado 
• Set up a Stripe account
• Check out my ClickUp templates for content management
• Sign Up to ClickUp 
• Join my Metrics Masterclass
• Join my Marketing Quickstarter Class
• Join my Content Creation Bootcamp Class
• Join my Launch Setup & Management Class
• Watch my YouTube video on How I Use ClickUp As A Social Media Manager: Client Management, Content Calendar, Automations
• Watch my Youtube video on POV: Social Media Manager’s BEST Tools for Creating and Managing Social Media Content 2023 (FREE)
• Sign up to my FREE Sugarpunch Community for Social Media Managers
• Learn more about my Social Media Manager Incubator Program Suite
• Resources for Dealing with Difficult Clients as a Social Media Manager
• Resources for the Overwhelmed Social Media Manager
• Resources for the Social Media Manager Just Getting Started
• Download my FREE Guide: Best Places to Get More Social Media Management Clients
• Shop my Done-For-You Templates for Social Media Managers

Connect with Shanté:

• Book a free call to discuss how we can work together 
• Connect with me on Instagram @sugarpunchmarketing

Related Episodes:

• Tune into the Handle Difficult Clients Playlist
• Episode 60: How to Actually Get Clients as a Social Media Manager in 2024
• Episode 49: 5 Steps To Create A Data-Driven Social Media Strategy
• Episode 8: Shannon McKinstrie on: A Call for Transparency & How to Handle Your Client’s Unrealistic Social Media Expectations

More about Social Media Manager Confidential:

The Social Media Manager Confidential is the podcast for social media managers who want realistic, positive, and insightful resources so they can build an ethical, money-making business that supports their lifestyle goals. Each week, your host Shanté Gorman (that’s me) and my guests will share strategies & content tips, what we do and don’t love about working in the industry, and give transparent advice about running a social media management business. We’re dishing on the ins and outs of the social media management world without any of the gatekeeping that can come along with it. You’ll learn, you’ll laugh, and you’ll leave each episode inspired.

I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own.

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