Analyzing Insights & KPIs for Data-Driven Client Results Reports
Marketing & Content Strategies That Every Social Media Manager Needs To Know
Create Bingeworthy Content For Your Social Media Management Clients
Know Exactly What To Charge & What To Include In Your Social Media Management Packages
Strategies & Scripts to Book Social Media Management Clients Willing To Pay Fair Prices
Running Your SMM Business Smoothly With Onboarding Systems & Management Workflows
Quickly & Easily Create A Social Media Portfolio That Impresses Your Potential Clients
See Exactly What It Takes To Become A Successful Freelance Social Media Manager
Choose from any of the 8 classes based on the topic your business needs most - any purchase grants you access to the mentorship program with the done-for-you resources and on demand mentorship.
Watch the trainings on your own time (classes average 45-60 minutes total), and use the done-for-you resources to immediately start implementing what your business needs.
There are 3 ways to get direct support:
1. Ask questions directly in the courses.
2. Request feedback (reviewed weekly.)
3. Attend weekly office hours (zoom style.)
In 2018, I was a single mom of two, struggling to make ends meet until I discovered freelance social media management. In just two years, I hit my first 6-figure year and now work with dream clients, charge prices that reflect the quality of my services, and delegate day-to-day tasks to my team.
This allows me to focus on what matters most: being a marketing pro by day and a mom by night. Beyond building my agency, I also mentor up-and-coming social media managers, helping them create consistent income and avoid entrepreneurial burnout.
My journey and expertise have been featured on award-winning podcasts and platforms like Later. In 2024, my podcast, 'Social Media Manager Confidential,' was named one of the best in social media marketing, and I was honored as a Top Marketer by Alt Marketing School.
I remember struggling with knowing where to start, where to get clients, how to create better content, my rates and packages... basically everything that came with running a freelance social media management business!
I wasted a lot of time on things I hadn't needed, and missed out on some pretty essential things that I should have had from the start. Which is exactly why I've created a series of classes so that you can focus on what your business needs most.
"As I started to work with more clients, I wanted to make sure I was providing the best experience for them from the minute I onboard them to the minute I offboard them. Even though I've been in business for about two years, I just felt like I didn't have a good system down.
Definitely recommend because now I have Shanté's whole method and I can literally just plug and go. It's made it easier for me to work on my business versus in my business.
I wish this program was around when I was just starting out. It would have made things so much easier!"
KARINA F.
"I decided to join because I really needed to streamline my processes. Just to get my onboarding process where it needed to be.
I just want to say every meeting we had just surpassed every expectation. We went into so much detail inyo every system, every process, client acquisition. I cannot even tell you. So, if you're on the fence of joining, don't [be] - you will not regret it."
Vannessa r.
"Let me tell you, it has been life-changing for me - and I do mean life-changing because I was ready to throw in the towel. I was done. I couldn't figure out what I was doing. I felt like I was in an uphill battle. I had bought so many other courses... that I haven't finished.
With the Incubator, the big difference was accountability. Shanté is there to cheer you on every step of the way, to guide you if you have questions. It has been this incredible resource of somebody who's there to really see you succeed."
"I love your candor and straight forward recommendations / ideas / suggestions /solutions. That's absolutely needed~ One of the best features of this program is that you are grounded, have a family and share your experiences and don't hold back."
"Worth the price and more. I especially like the delivery of content... I would recommend to anyone, specifically those getting started, or in their first year who need fundamental support."
When it came to my SMM business, overall I felt lost. I was overwhelmed with the amount of information available and course overload. Nothing was working because I was trying to do a little bit of everything!
I had no solid idea on pricing, discovery calls, onboarding, objections. So my struggles were, what I thought were all the foundational elements of building my SMM business. My biggest win.
The first thing that jumps out is learning from others in the group. The range of skills and professional experience brought on new and different perspectives that cannot be taught.
Having a case study/ proposal that I can confidently present to potential clients is another big win.
Getting a better handle on pricing was also very helpful.
The downloadable resources have been a game changer for me since I am more visual when it comes to retention.
The support from the group going into posting more in my personal instagram account as well as being challenged to spread the word about the service I provide has been THE BIGGEST take away.
I was able to overcome that because of the support from the group.
I LOVE having the group chat, it created a wonderful sense of community that I will forever be thankful for!
The classes are always enrolling - which means you can join and start watching the pre-recorded classes right away!
They're optional! Shanté provides feedback 3 different ways - either inside the course comments, during weekly feedback sessions, or during her weekly office hours (zoom call style!)
You’ll be given access the full class curriculum, plus get added to the exclusive SMMI Mentee Hub (the mentee community) so you can bounce ideas, ask questions, vent, celebrate and network with outside of class.
Still not sure if this is for you? DM Shanté on Instagram (@sugarpunchmarketing) with your questions!
Pre-recorded classes paired with done-for-you resources and live feedback sessions so that you can take action & change your business right away, while getting the feedback & support you need.
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classes for social media managers
a new way to get mentored