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Here’s what to expect from this episode:

What’s the secret sauce behind a six-figure business’s standout strategy? It all boils down to crafting a premium client experience that leaves a lasting impression. I’ve got the inside scoop straight from Diana Jakubcova, an expert in transforming brands into memorable market leaders.

Our conversation dives into working with high-calibre clients and the elements that define a premium client experience. But that’s not all — for those at the beginning of their branding journey, Diana offers a treasure trove of advice. Can’t stretch to a branding expert just yet? No problem. Diana’s tips will guide you to elevate your brand independently. 

So, whether you’re ready to revamp or just starting to shape your strategy, join us for an episode brimming with expert insights. Ready to dive into the world of premium branding? Let’s go!

Meet Diana:

With over 4 years’ experience in the digital industry, Diana has cultivated a holistic approach to branding, deeply rooted in her unique insights gleaned from her extensive background in the fashion and marketing industries. Her signature approach was subsequently the birth of brand-building powerhouse, Deeply Rooted Studio.

A decade of global adventures living the laptop nomad lifestyle has given Diana one-of-a-kind perspectives, and ignited the studio’s mission: empowering visionary founders to elevate their brands into premium brand experiences.

Leveraging these global insights and working over 7 years to hone and perfect the signature DRS Approach, Diana and her team have successfully worked with dozens of entrepreneurs, shaping compelling, results-driven brands that shine and resonate in today’s competitive market.

Topics covered in creating a premium client experience:

• The value of tailoring your brand experience to your ideal client and their specific needs and preferences
• The significance of all aspects of branding and marketing working together to avoid gaps and inconsistencies
• Creating a hands-on experience and understanding the needs and preferences of high-level clients
• How providing a premium client experience can impact your retention rates
• Why beginners in the industry should focus on brand strategy and serving their ideal clients first

Resources Mentioned:

• Shop Deeply Rooted’s Signature Resources and Templates for Online Business Owners
• Sign up to my FREE Sugarpunch Community for Social Media Managers
• Learn more about my Social Media Manager Incubator Program Suite
• Resources for Dealing with Difficult Clients as a Social Media Manager
• Resources for the Overwhelmed Social Media Manager
• Resources for the Social Media Manager Just Getting Started
• Download my FREE Guide: Best Places to Get More Social Media Management Clients
• Shop my Done-For-You Templates for Social Media Managers

Connect with Diana:

• Visit her website 
• Follow her on Instagram @deeplyrooted.studio

Connect with Shanté:

• Book a free call to discuss how we can work together
• Connect with me on Instagram @sugarpunchmarketing

Related Episodes:

• Tune into the Get Clients Playlist
• Episode 47: Expectations of High Paying Clients: What To Expect & What You Need to Deliver
• Episode 46: Melissa Litchfield On: What It’s Really Like Running A $30K/mo Agency
• Episode 38: The Downside of Being a Creative Social Media Manager with Mentees Casey Poe and Holly VanAkkeren

More about Social Media Manager Confidential:

The Social Media Manager Confidential is the podcast for social media managers who want realistic, positive, and insightful resources so they can build an ethical, money-making business that supports their lifestyle goals. Each week, your host Shanté Gorman (that’s me) and my guests will share strategies & content tips, what we do and don’t love about working in the industry, and give transparent advice about running a social media management business. We’re dishing on the ins and outs of the social media management world without any of the gatekeeping that can come along with it. You’ll learn, you’ll laugh, and you’ll leave each episode inspired.

I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own.

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